Terms & Policies

 

RESERVATION POLICIES:

CANCELLATION POLICY:

Appointments that are missed, late cancelled, or changed without 24 hour notice will result in a charge equal to 100% of the reserved service amount. The appointment may be taken off of a series or charged individually.

CHECK-IN:

For first time clients please arrive fifteen minutes prior to your scheduled appointment time if you have not completed your intake form. Returning clients should arrive five minutes prior to your scheduled appointment time.

FACILITIES:

Our office is located in the back suites at 1730 Mission Street, shared with Epicenter Cycling. Feel free to utilize their parking lot and restrooms.

MEDICAL CONCERNS:

Massage therapy is provided for stress reduction, relaxation, relief from muscular tension, and improvement of circulation and energy flow.

Please immediately inform your therapist if you experience pain or discomfort during the session so that pressure/strokes can be adjusted to your level of comfort.

The services offered are not a substitute for medical care. Your therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness. We recommend consulting a medical physician before your massage if you have any concerns.

Please notify your therapist of all known medical conditions and injuries as well as any changes in your health or medical condition.